Hi there! Thank you for you question about the Moen 96987WR stop tube kit. We understand you need your item quickly. Ship times vary depending on a number of factors including time of day ordered, selected shipping method, and commercial or residential addresses. To get the accurate details about your order, it’s best to contact our Customer Service Department at 435-868-4020 from 7 AM to 7 PM MST (Mon-Fri) or through support@plumbersstock.com. Thank you for visiting PlumbersStock! Have a wonderful day!
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Anonymous
Do you have this in a smaller diameter? The length was right, but the diameter was too big. :( What is the return policy?
Hi there! Thank you for your question about the Unfortunately, no. This kit is designed for use with Moen's Posi-Temp valves, which typically accommodate standard-sized stop tubes. If the diameter is too large for your particular setup, we recommend contacting Moen Customer Support directly at 1-800-289-6636. They’ll be able to provide detailed specs and suggest any compatible alternatives with a smaller diameter. As for returns, please refer to our Return and Exchange Policies page, where you can find the terms and conditions for items that may be returned, such as defective and damaged products. If you have any further questions or concerns, please contact one of our customer support specialists at 435-868-4020 from 7 AM to 7 PM MST (Mon-Fri) or at support@plumbersstock.com. Thank you for trusting PlumbersStock. Have a wonderful day!